EXPORT CREDIT INSURANCE CORPORATION OF SOUTH AFRICA SOC LTD

EXPORT CREDIT INSURANCE CORPORATION OF SOUTH AFRICA LIMITED

CUSTOMER FEEDBACK

The ECIC recognizes that every customer has a right to provide feedback relating to our services and/or products. Our Customer Feedback process provides a platform to raise any concerns or provide feedback on services rendered. Your feedback would afford us the opportunity to ensure continuous improvement of our processes and to ensure that you receive the best experience from ECIC.

You provide your feedback on the form below.

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  • SECTION 1 - COMPANY DETAILS

  • The information provided will be assessed in order to provide you with a formal response. This information is accessible by authorised officers and your personal information will not be disclosed to a third party without your consent.












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Your form can be lodged at the following contact points:
  1. By postmail  to Public Officer P O Box 7075, Centurion, 0046;
  2. By e-mail it to CThirion@ecic.co.za; or
  3. By fax to the following numbers +27 12 471 3850/51; or
  4. By delivering it in person to our offices for the attention of the Public Officer at Block C7 & C8 Eco Origins, 349 Witch Hazel Ave, Highveld Ext 79 Centurion 0046.

If the complaint has however not been resolved by us to your satisfaction, you may refer your complaint to the FAIS Ombud and/or Insurance Ombud whichever body is applicable for the statutory body to investigate the complaint objectively and to your satisfaction.

Your Complaints can be lodged at the following contacts:

THE FAIS OMBUDSMAN

THE SHORT TERM INSURANCE OMBUDSMAN

Address: PO BOX 74571, Lynnwood Ridge, 0040
Email: info@faisombud.co.za
Website: www.faisombud.co.za
Telephone:  +27 12 762 5000 / +27 12 470 9080
Fax: +27 12 348 3447

Address:  P O Box 32334, Braamfontein, 2017
E-mail: info@osti.co.za
Website: www.insuranceombudsman.co.za
Telephone: + 27 11 726 8900

EXPORT CREDIT INSURANCE CORPORATION OF SOUTH AFRICA SOC LTD

+27 12 471 3800 |
+27 12 471 3850 |
info@ecic.co.za
Block C7 & C8 Eco Origins Office Park, 349 Witch Hazel Avenue,
Highveld Ext 79, Centurion, 0157 South Africa
Copyright 2017 by ECIC | Terms Of Use | Privacy Statement | Powered by: WoW Interactive | Login | ECIC is a registered Financial Services Provider: FSB No. 30656
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